1] Data Recovery & File Recovery
The process of recovering deleted or damaged files from a
disk. In many operating systems, a deleted file still exists on disk
until the space it occupies is overwritten with something else. A
file can be deleted accidentally, or can become inaccessible when
part of the file's control information is lost. There are many
utility packages that offer file recovery programs (i.e., Norton
Utilities for Symantec, PC Tools from Central Point Software). I
have marketed LC Technology range of File Recovery Solutions.
I have marketed FILE RECOVERY Products which can scan and
find lost partitions, boot sectors and other file system components.
The FILE RECOVERY Products can detect drives even if they are not
visible in explorer. The full directory structure of the drive is
displayed (Even on NTFS Drives where it is recoverable) and the
built in search feature makes finding files much easier. The
Recovery Wizard allows even novice users to successfully recover
FILE RECOVERY products have usually the following
- Lost or Deleted Partitions
- Accidental or Malicious Formats
- Installations Gone Wrong
- Virus Attacks- Deletions
- Local or over a network
- Virtually Any Logical Disk Disaster
-Will support RAID as well!
2] Storage Solutions and Smart Utilities :
failure-prediction software for hard drives. It uses S.M.A.R.T.
technology to alert about impending data loss situations. These are
mainly a Hard Disk failure prediction Software.
I have a major
focus in the OEM Market globally for the SMART Utility Solutions.
I have marketed
SMART Utilities like IntelliSMART , ActiveSMART and clinched major
deals and Contracts from major OEMs in India and the Asia Pacific
Market. Following are the details of SMART Software features and
regarding the SMART technology.
· Hard drive diagnostic using SMART
· Hard drive health status monitor
· Detailed SMART reports
· Flexible control over alert levels
· Drive overheating monitor
· Multiple alerting options
What is S.M.A.R.T.
technology for hard drives?
(Self-Monitoring, Analysis and Reporting Technology) is implemented
into all of the modern hard disks. A special program inside the disk
constantly keeps tracking the condition of a range of the vital
parameters: driver, disk heads, surface state, electronics, etc. At
the present time, S.M.A.R.T. technology is able to predict up to 70%
of all hard disk problems! However, to use this information, you
firstly have to retrieve it from the disk and analyze it. This is
one of the Active SMART program's tasks.
S.M.A.R.T. stands for Self-Monitoring Analysis and Reporting
Technology. S.M.A.R.T. technology was developed by a number of major
hard disk drive manufacturers in a concerted effort to increase the
reliability of drives. It is a technology that enables the PC to
predict the future failure of hard disk drives. S.M.A.R.T.
technology has become an industry standard for hard drive
manufacturers. Through the S.M.A.R.T. system, modern hard disk
drives incorporate a suite of advanced diagnostics that monitor the
internal operations of a drive and provide an early warning for many
types of potential problems. When a potential problem is detected,
the drive can be repaired or replaced before any data is lost or
damaged. The S.M.A.R.T. system monitors the drive for anything that
might seem out of the ordinary, documents it, and analyzes the data.
If it sees something that indicates a problem, it is capable of
notifying the user (or system administrator). S.M.A.R.T. monitors
disk performance, faulty sectors, recalibration, CRC errors, drive
spin-up time, drive heads, distance between the heads and the disk
platters, drive temperature, and characteristics of the media, motor
and servomechanisms. The errors the system can detect can be
predicted by a number of methods. Currently the SMART system can
detect about 70% of all hard drive errors. Here's an example: motor
and/or bearing failure can be predicted by an increase in the drive
spin-up time and the number of retries it takes to get the drive
spinning at full speed. Or, if the drive notes that error correction
is being needed excessively, it can attribute this to a broken drive
head or surface contamination, and it will create an alert before
the problem gets worse. Armed with a prediction of failure, the user
or system administrator can make a backup copy of key data, replace
a suspect device prior to data loss, and avoid undesired downtime.
What is a disk monitor? It is special software that monitors
the health status of the hard drive. Its main purpose is to prevent
and predict drive failure and save the data that is stored in the
hard drive. Active SMART is one of the most popular disk monitors.
It works in the background while Windows is running, and it
constantly checks the health of your hard drive(s) by monitoring
their S.M.A.R.T. status (S.M.A.R.T. stands for Self-Monitoring
Analysis and Reporting Technology). S.M.A.R.T. technology was
developed by a number of major hard disk drive manufacturers in a
concerted effort to increase the reliability of drives. It is a
technology that enables the PC to reliably predict approaching
failure of hard disk drives. S.M.A.R.T. technology has become an
industry standard for hard drive manufacturers. You can find more
about S.M.A.R.T. here. Active SMART also checks drive temperature
and lets you prevent overheating; additionally, it traces the
drive's internal data and predicts the potential drive failure date.
Currently the SMART system can detect about 70% of all the hard
drive errors. When Active SMART detects a potential problem, the
drive can be repaired or replaced before any data is lost or
Management and Asset Managment
Desktop management refers to enterprise-wide administration of
distributed computer systems. It also
allows network administrators and help desk
technicians to stay at their desk and manage PCs distributed around
Management provides a fast, accurate and up to date Audit and
Discovery of your entire computing infrastructure. Get a complete
and comprehensive software and hardware inventory delivered right to
your desktop automatically.
Key features of
an Asset Management
Automation of Computer Inventory and Audits Customizable Inventory
Accurate, up to
date Computer Software and Hardware Inventory
Track and Report
Detailed Inventory / Audit Reporting
Easy to Use
automatic audits of your servers, workstations and remote computers.
Flexible scheduling provides the administrator with full control to
completely automate the entire process
4] Security and Encryption Products
What is Encryption and Cryptography?
A process associated with scrambling plaintext (ordinary
text, or cleartext) into ciphertext (a process called encryption),
then back again (known as decryption). Cryptography concerns itself
with four objectives: 1) Confidentiality (the information cannot be
understood by anyone for whom it was unintended) 2) Integrity (the
information cannot be altered in storage or transit between sender
and intended receiver without the alteration being detected) 3)
Non-repudiation (the creator/sender of the information cannot deny
at a later stage his or her intentions in the creation or
transmission of the information) 4) Authentication (the sender and
receiver can confirm each other’s identity and the
origin/destination of the information) Procedures and protocols that
meet some or all of the above criteria are known as cryptosystems.
Security Solutions and Encryption prevents any non-authorized
party from reading or changing data. The level of protection
provided by encryption is determined by an encryption algorithm. In
a brute-force attack, the strength is measured by the number of
possible keys and the key size. For example, a Triple-Data
Encryption Standard system (3 DES) uses 112-bit or 168-bit keys and,
based on currently available processing power, is virtually immune
to brute-force attacks. Business to Business VPNs (Extranets) share
sensitive data with multiple organizations, so demand the highest
level of security. This requires public key encryption and/or secure
key exchange, both of which are designed to eliminate the risk of
the key becoming known to an unauthorized party.
There are two kinds of cryptosystems:
Symmetric: Symmetric Cryptosystems use the same key (the secret key) to
encrypt and decrypt a message, and asymmetric cryptosystems use one
key (the public key) to encrypt a message and a different key (the
private key) to decrypt it.
Assymetric cryptosystems are also called public key
I have marketed Encryption Products developed with the
following Algorithms during my assignment in Signotron India Pvt.
Blowfish ( 448 Bit)
RSA ( 1024 Bit)
I had marketed products with the following functions :
Desktop Encryption and Security
5] Accounting and Payroll Solutions
I have marketed Branded products like FACT the Realtime
Business Accounting Software and PERKS The No Compromise Payroll
Software from Vedika Software Pvt. Ltd.
The Complete Realtime Business Accounting Software offers
truly integrated business accounting solution for the dynamic
business environment of today, where nothing short of Instant Power
will do. FACT has the most comprehensive range of reports. Whether
it is for customers, vendors, stocks or your financial data, FACT
scores over all the other Accounting Packages available today.
The complete realtime Windows accounting software is the only
Accounting Software that offers truly integrated business accounting
solution for the dynamic business environment for the New Millennium
where nothing short of instant power will do. FACT Accounting for
Windows has a comprehensive range of reports for customers, vendors,
stocks and financial data. All available now to you - in Windows.
The No Compromise Payroll Software has all it takes to cater
to the most complex payroll requirements. Even if you have employees
who are paid at different times and intervals, or have different
working days or hours for various departments. PERKS will meet your
complex needs. PERKS allows you to calculate all payments -- even if
they are computed by complex formulae. PERKS keeps track of
absenteeism and leaves, and saves you a lot of time every month. In
short PERKS can be configured the way you want it.
6] CRM-Sales Force Automation
Customer Relationship Management - The methodologies,
software, and Internet capabilities that help a company manage
customer relationships in an efficient and organized manner.
Customer Relationship Management is a set of methodologies,
software, and usually Internet capabilities that help an enterprise
manage customer relationships in an organized way. It includes all
business processes in sales, marketing, and service that touch the
customer. For example, an enterprise might build a database about
its customers that describes relationships in sufficient detail so
that management, salespeople, people providing service, and even the
customer can access information, match customer needs with product
plans and offerings, remind customers of service requirements, know
what other products a customer has purchased, and so on. In contrast
to customer care, Customer Relationship Management tends to be used
to deal more specifically with the integration of all business
functions with each other.
A vast way of approach to customers in an attempt to realize
their living style in every field of life and eventually to
influence them to change their life style towards their profitable
direction through the company initiating ceaseless communication of
indirect, implicative and inspiring suggestion so that the company
may attract new customers and bind existing customers steady with
Customer relationship management: the way in which a company
manages interactions with its customers. A successful CRM solution
depends on the ability to interact with customers through any
channel they choose, as well as a way to track and maintain
real-time records of customer interactions so a complete view of the
customer can be established. Effective CRM delivers the
personalized, informed service on-demand that customers expect. An
informed response comes from a system that provides a complete
profile of the customer, including all past and ongoing
interactions, regardless of the medium.
Sales Force Automation application
SFA (Sales Force Automation) helps the Customer close more
sales, forecast better, improve the productivity of the Customer's
sales force, and leverage cross sell/up sell opportunities. With SFA
the Customer know where to focus and will have clear, immediate
visibility to the sales pipeline. SFA may be a part of an integrated
CRM solution spanning the sales, marketing and service functions.
SFA track leads from initiation to closure. Forecast better
and manage the opportunities effectively. Identify and focus on the
most profitable opportunities. Cross sell and up sell the Customer’s
customer base. Define and follow the sales process that works for
Marketing Automation a closed loop solution for campaign
planning, execution and results measurement. This helps to create
the market and generate leads for the Branded Product. Plan
multi-channel campaigns with a configurable workflow for design,
approval and rollout. Collaborate with multiple departments and
create a cross functional action plan. Automatically capture and
transfer the leads from web based campaigns. The prospects who
register to download a white paper or attend an event are part of
the integrated CRM database. Assign the leads from various campaigns
(Web or Email or Tele-marketing) automatically.
7] Marketing Automation and Help Desk
Customer Support and Help Desk
Online Help Desk and Customer Support helps to :
• Reduce support costs
• Enhance customer satisfaction
• Improve support staff productivity & morale
Customer Help desk helps to manage customer support tickets
from submission to resolution. Enhance customer satisfaction, reduce
support costs and improve support staff productivity, with various
Customer Help desk Software Modules. I have marketed various CRM
Solutions. I have marketed various modules of CRM like Sales Force
Automation, Marketing Automation, Help Desk and Customer Support. I
had been selling and marketing Soffront range of CRM Solutions.
Resource Planning(ERP) is an industry term for the broad set of
activities supported by multi-module application software that help
a manufacturer or other business to manage the important parts of
its business, including product planning, parts purchasing,
maintaining inventories, interacting with suppliers, providing
customer service, and tracking orders.